THE CROATIAN ASSOCIATION OF DEBT COLLECTION AGENCIES (HUAN)

Since 2008 HUAN members have been working daily on promoting good practice in debt collection industry. The activities of agencies and their employees have been completely compliant with the ethical principles and regulations of FENCA, the international association of debt collection agencies from 23 EU member states.

You had a call from an agency

If somebody calls you after the specified working hours, and especially if they introduce themselves as one of the Association members, please report it to info@huan.hr or call 01 599 99 00

Register of Credit Servicing Proivders

The Register of Authorized Providers of Loan Servicing Services is an official register maintained by the Croatian National Bank (CNB) in accordance with the Act on the Manner, Conditions and Procedure for Servicing and Purchase and Sale of Receivables.

The Register records providers of loan servicing services to which the CNB has issued a permit to operate after determining that they meet the legally prescribed conditions for performing loan servicing activities.

The Register represents an official source of information on entities authorized to provide loan servicing services in the Republic of Croatia and contributes to market transparency and greater legal certainty for all its participants.

Information on authorized service providers is available through the official register of the Croatian National Bank at the link:

Register of Credit Servicing Providers

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HUAN The Croatian Association of Debt Collection Agencies was founded in 2008 as a non-profit association and has actively been participating in public debates by raising the awareness on the importance of positive regulation and ethics in the debt collection industry.

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