Legal framework
The operations of debt collection agencies have been regulated by a number of laws and bylaws of the Republic of Croatia; HUAN members support additional regulation and are open for the cooperation in the process of adopting a targeted legal framework in accordance with EU regulations.
Debt collection agencies have continuously been advocating the adoption of quality legal frameworks that protect the position of both debtors and creditors in Croatia. That is why we always emphasise the need to define precise social criteria on the basis of which write-offs will be implemented in order to solve real problems and to put an end to those who abuse available rights to the detriment of others.